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如何使用禅道集成釘釘

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路婕

2022-09-19 15:12:10

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摘要：禅道的Webhook功能支持集成釘釘，可以通過發送JSON格式的數據到第三方Hook地址，與釘釘進行集成，讓團隊間的溝通與協作更加順暢，消息接收更及時。

本篇目錄

对于研发企业来说，坚持精细、特色、专业的項目管理方案，是其在行业竞争中成功突围的关键。在企业引入項目管理软件对项目实施全面、科学管理的过程中，項目管理工具能否幫助企业统筹管理整个项目团队的人、事、物，最终为用户带去更超值的服務体验，幫助提升企业竞争力。

禅道是一款功能强大的項目管理软件，它能够完整覆盖项目的全生命周期，为企业提供端到端的数字化項目管理解决方案。同时禅道作为一款開源軟件，拥有强大扩展机制，能够为用户提供丰富插件并且可以集成多种工具，禅道可以很好地实现与企业IM间的互联互通，破解长期困扰用户的企业IM与項目管理软件间的数据孤岛问题，大大提高团队沟通的效率。

那麽，禅道是否可以集成釘釘，並配置釘釘群通知機器人呢？是否可以通過釘釘接收禅道的工作消息呢？

答案是肯定的，禅道的Webhook功能支持集成釘釘，可以通過發送JSON格式的數據到第三方Hook地址，與釘釘進行集成。禅道與釘釘成功集成後，禅道的消息通知、任務進展、項目進度、任務指派等通知都會同步推送到釘釘，通過禅道集成釘釘，還可實現配置釘釘群通知機器人等多種功能，讓團隊間的溝通與協作更加順暢，消息接收更及時。

下面我們就來具體介紹如何在禅道內集成釘釘，並通過配置釘釘接收來自禅道的消息、通知，配置釘釘群通知機器人。

一、禅道集成釘釘——配置釘釘群通知機器人

配置禅道釘釘機器人，首先我們先要在禅道中添加Webhook，禅道中通過“後台——通知——Webhook——添加Webhook”，選擇添加“釘釘群通知機器人”類型的Webhook。

接下來，登錄釘釘，在釘釘中點擊群設置——智能群助手——添加機器人。

選擇自定義選項

點擊“添加”選項。

輸入需要添加的機器人的名稱，選擇需要添加的群組，並在安全設置一欄，勾選“加簽”。

點擊“完成”，會得到一個釘釘的Webhook地址。

我們需要將這個地址在禅道中進行Webhook配置。複制粘貼到禅道中“Webhook的釘釘群通知機器人”選項中的Hook地址和密鑰欄裏，成功保存後，即可在釘釘中接收禅道通知。

這裏需要注意的是，禅道集成Webhook中釘釘的消息發送方式默認爲同步發送，不能修改。並且釘釘對自定義機器人發送消息的頻率做了限制，每分鍾最多發送20條消息。

二、禅道釘釘集成——配置釘釘工作消息通知

接下來我們來介紹如何在釘釘上接收禅道的工作消息通知。

想要實現釘釘工作消息通知功能，需要登錄釘釘開放平台注冊，創建釘釘應用，點擊“應用開發”——“企業內部開發”——“小程序”——“創建應用”點擊“添加”。

填寫應用名稱、描述等，點擊“確認創建”。自動返回應用的“基礎信息”頁面，獲得應用的ID、Key和Secret。獲取釘釘AgentId，釘釘AppKey，釘釘AppSecret。

應用確定創建完成後，下一步我們就可以直接進入到應用詳情頁，查看到應用憑證提供的：AgentId、AppKey、AppSecret。

点击“开发管理”，输入服務器出口IP，填写禅道所在服務器的外网IP，需要特别提醒的是，这个IP在钉钉的开放平台中，没有被使用过，一个应用对应一个IP。

接著登錄禅道，通過“後台——通知——Webhook——添加Webhook”路徑，選擇“釘釘工作消息通知”作爲所添加Webhook的類型，將之前得到的釘釘AgentId、釘釘AppKey和釘釘AppSecret按頁面要求填入相應的位置，釘釘工作消息通知配置完成。

三、禅道釘釘集成——釘釘接收禅道消息提醒

成功創建“釘釘工作消息通知”的應用後，還需要同步和綁定用戶才能實現在釘釘中接收禅道信息提醒。需要在禅道創建“釘釘工作消息通知”類型的應用後，點擊“權限管理”——“通知接口數據”，獲取企業員工的通訊錄數據的權限。

禅道的釘釘工作消息通知，默認權限範圍是“全部員工”。如果只需要部分員工的，可以點擊“授權部門”右側的添加按鈕可進行選擇。

點擊“通訊錄管理”，錄入公司部門及成員信息。然後，在禅道中點擊“綁定用戶”按鈕，進行用戶的同步和關聯。

用戶綁定成功後，根據禅道“後台”——“通知”——“設置”，綁定的用戶就可以在釘釘裏接收到禅道裏與該用戶相關的消息。

如果想了解更多关于禅道与钉钉集成的相关问题，欢迎登录禅道官网查看禅道使用手冊，也可以通过官网首頁的聯系方式与禅道团队取得联系，禅道的专业技术人员会在第一时间给予您专业的解答与幫助。

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